All Challenges

Employees

I Hired Someone but They Aren't Working Out

Diagnose before deciding — the employee may not be the only cause.

The Challenge

Diagnose before deciding — the employee may not be the only cause.

Why This Happens

  • Wrong hire
  • Poor onboarding
  • Unclear expectations
  • Lack of training
  • Poor supervision
  • Wrong role
  • Accountability problem

Questions to Ask Yourself

  1. 1.Did they receive real onboarding?
  2. 2.Are expectations written?
  3. 3.Were they trained?
  4. 4.Are they in the right role?
  5. 5.Have you had an honest conversation?

What to Do First

1

Write the expectations they're missing.

2

Have a respectful conversation.

3

Set a 30-day improvement plan.

Step-by-Step Solution

  1. 1

    Diagnose the cause.

  2. 2

    Clarify expectations.

  3. 3

    Provide training.

  4. 4

    Set a 30-day improvement plan.

  5. 5

    Follow up weekly.

  6. 6

    Decide fairly.

Three Levels of Solutions

Quick Win

Do this today

Write the three expectations not being met.

Build the System

Next 30 days

Run a 30-day improvement process before assuming the employee is the only cause.

Long-Term Transformation

Where you're headed

A fair, respectful process that develops people or ends well.

Lessons From the Pass It On Library

From The Servant

Correct people respectfully and consistently.

Framework: Leadership Self-Check

From Principles

Is this a people, training, or system problem?

Framework: Mistake → Lesson → Principle → System

Pass It On Action

Have one honest, respectful conversation.

Your Action Plans

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7-Day Action Plan

  • Day 1 — Identify the problem: write down exactly how “I Hired Someone but They Aren't Working Out” shows up in your business.
  • Day 2 — Review the numbers: gather the facts, figures, and examples connected to this challenge.
  • Day 3 — Find the root cause: answer “Did they receive real onboarding?”
  • Day 4 — Choose one change: Write the expectations they're missing.
  • Day 5 — Assign responsibility: name ONE owner, a deadline, and the expected result.
  • Day 6 — Implement: Have a respectful conversation.
  • Day 7 — Review what happened: what worked, what didn’t, and what you’ll do next week.

30-Day Action Plan

Week 1 — Diagnose

  • Answer: Did they receive real onboarding?
  • Answer: Are expectations written?
  • Answer: Were they trained?
  • Complete the 7-Day Action Plan.

Week 2 — Build

  • Run a 30-day improvement process before assuming the employee is the only cause.
  • Diagnose the cause.
  • Clarify expectations.
  • Provide training.

Week 3 — Implement

  • Set a 30-day improvement plan.
  • Follow up weekly.
  • Decide fairly.
  • Train the people involved and assign owners.

Week 4 — Measure & Improve

  • Compare results to where you started.
  • Write one lesson learned.
  • Adjust the process.
  • Share what you learned with someone in the fellowship.

Biblical Principles

Wisdom for the journey — encouraging stewardship, integrity, and service, never a promise of guaranteed success.

#39 · Integrity

Practice fairness

Proverbs 16:11

#54 · Employees

Treat employees with dignity

Colossians 4:1

#57 · Employees

Treat people impartially

James 2:1–4

See all Biblical Principles

Related Challenges

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How Others Solved This

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